Thrasher Kitch (tkitch) wrote in skull_davan,
Thrasher Kitch

Who the fuck are these IT guys....

I'll be the first one to admit I'm not the most skilled techie in the world, but I'm far from inept when it comes to the subject. I know what I can do and I know what I can't.

So today our PR guy comes in (having a minor stroke) saying that our donations page is broken. (And considering I work for a charity, well, yeah. That's important.)

So I spend an hour and a half on the phone with a coworker and a web host who handles some parts of our web page management. Well, we fix it, but it makes no since considering what caused the problem initially.

Well, once we fix the problem I set about to figure out 'how' it happened.

So this web company has a browser interface that select individiuals can log into and use to 'edit' pages. (Mostly just add information and update headlines) as necessary. Easy.

Only catch:

They only take updates from the web. Not the server. So if Me or a coworker update information on the server (which, I might add is sitting in the room, oh, 20' behind me) they ignore the update. So as soon as their copy is updated, and re-loaded into the server, any changes we make are nuked.

... EXCUSE ME???

Yeah, I want any important changes I deliver to our public web server to get nuked simply because the web interface for updating doesn't want to pay attention. fuck that.

Monday: Team meeting after the holidays, and then they get bitched out. *grins*
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